Privacy Policy

Effective as of: 3rd August, 2025

At Goldfinch Adventures, we are committed to protecting your personal data. This Privacy Policy explains how we collect, process and safeguard your information when you visit our website www.goldfinch-adventures.com or contact us directly.

Our Privacy Commitment

Trust is the foundation of our service. That’s why we promise the following:

We protect your data according to the highest security and confidentiality standards.

We collect and use only the data necessary to provide our services and improve yourexperience.
Access to your data is restricted to trained and authorised staff.
We never share your data with third parties unless you give explicit permission or it isrequired by law.
If you request services from a partner company, their privacy policy will apply.
External service providers are contractually bound to meet our data protection standards.
You may request information about your stored data and correct it where legally permitted.

What Data We Collect

When you contact us:

We may collect information such as:

Name, email address, phone number
Travel preferences, interests, budget
Technical data (e.g. device type, browser, language settings)

When using our website:
We automatically collect:

IP address
General usage data (e.g. page views, session duration). This helps us optimise our website performance and content.

Note:
We do not knowingly collect personal data from children under the age of 13. Users under 18 should only submit personal data with parental or guardian consent.

How We Use Your Data

We may use your data for the following purposes:

To process travel enquiries and communicate with you
To provide advice and customer support
To inform you about services, offers or updates
To personalize content or ads based on your interests
To improve our services and develop new features
To meet legal requirements
To secure and improve website functionality

Cookies
We use cookies to enhance your experience and enable key website features. You can disable or manage cookies via your browser settings at any time.

Data Security
Your personal data is stored on secure servers with limited access. We implement appropriate technical and organizational measures to protect it from unauthorized access or misuse.

International Data Transfers
As the internet is a global platform, data processing may involve transfers across borders. By using our website and communicating electronically, you expressly consent to this type of data handling.

Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page. We will never use your previously submitted data in a substantially different way without your consent.

Contact
If you have any questions or concerns about this Privacy Policy, please contact us:
Goldfinch Adventures
P.O. Box 14770, Arusha, Tanzania
📞 +255 673 337 026
✉ info@goldfinchventures.com